Cancellation and Refund Policy

1. Cancellation Policy:

• Orders can be canceled within 24 hours of purchase without any cancellation fee.

• After 24 hours, cancellation requests will be reviewed on a case-by-case basis, and a processing fee may apply.

• Custom-made or special-order products are non-cancellable once manufacturing has started.

• DDIPL reserves the right to cancel any order due to unforeseen circumstances, in which case a full refund will be issued.

2. Refund Policy:

• Refunds are applicable only for eligible cancellations or in cases where products are defective or damaged upon delivery.

• Customers must initiate refund requests within 7 days of receiving the product by contacting our support team.

• Refunds will be processed after verification of the issue and approval by the management.

• Refunds will be credited via the original payment method within 7-14 business days after approval.

3. Return Policy:

• Returns are accepted only in case of manufacturing defects or damage during shipping.

• Products must be returned in their original condition, unused, and with all packaging and documentation.

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

4. Non-Refundable Items:

• Used, damaged, or altered products.

• Custom-made, special-order, or clearance sale items.

• Products without original packaging or proof of purchase.

5. Process for Cancellation & Refund:

1. Contact our customer support team at admin[at]dynamiteduro[dot]com with your order details.

2. Provide relevant proof (invoice, images for damaged items, etc.).

3. Our team will review and confirm eligibility for cancellation or refund.

4. If approved, refunds will be processed within the stated time frame.

For further queries, feel free to contact DDIPL Customer Support at admin[at]dynamiteduro[dot]com.

DDIPL reserves the right to modify this policy at any time without prior notice.